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frequently asked questions

For all questions, send us an email to support@bighellomedia.com and we will reply back at the earliest.

Below are the most common questions:

Q1 What is the delivery time for a work?

It depends on the work. Once we have the brief completely understood, it may take 2-3 days for us to complete. We usually respond with the output file as soon as possible.

Q2 What do clients need to provide BigHelloMedia.com to start a job?

Once you complete a transaction, we will send you an email to ask you some questions about the job. We will require the necessary files from you over email. And once we have clearly understood, we will start the work immediately.

Q3 Can the client make revisions?

YES. Revisions are allowed. But BigHelloMedia.com serves smart marketers - who value time. So the better your initial brief the better the output and you save on time.